Answers by topic
About memberships, property records, outreach rules and the homeowner guides. If yours is not here, ask us.
Company basics
SecureYrHome is a homeowner and property data membership for home security and protection businesses, including security dealers, locksmiths, smart home installers, window and door companies, and fence and gate contractors. Members use it to find homeowners in their service area, look up property and owner records, build lists and map territory. We also publish plain-English guides for homeowners about securing a home.
No. SecureYrHome does not sell, install, service or monitor security systems or locks. It is not a security company, alarm monitoring center, locksmith or contractor, and it does not provide emergency response. In an emergency, call 911. For questions about equipment or service, contact a qualified local provider.
SecureYrHome plans are billed monthly. Features differ from plan to plan, so check the pricing page on SecureYrHome.com for current details before you choose. For questions about your account, a charge or which plan fits your business, email our team at help@secureyrhome.com.
Email help@secureyrhome.com or call (833) 508-9065. Our address is 8051 N. Tamiami Trail STE E6, Sarasota, Florida 34243. We can answer questions about membership, data and your account, but we can't dispatch help, send a technician or respond to a security emergency.
Records and data
It varies. Counties differ in what they record, how they format it and how quickly sales and ownership changes appear, so some areas have more detail than others and recent changes can lag. Treat records as a useful starting point, verify important details before you act on them, and use automated updates to pick up new records as they arrive.
You can search your service area using property and ownership details, such as recent home buyers, owners of older homes, owner-occupied properties and specific property types. Filters can be stacked to narrow a list. Build your criteria around the property, never around personal traits such as race, religion or national origin.
Skip tracing matches a property owner to available contact details, such as a phone number. Having those details doesn't mean you may use them for marketing. Before any call or text, confirm consent, check do-not-call registries and follow telemarketing laws, which vary by state. Contact details can also be out of date, so verify before relying on them.
Yes. Lists can be exported to your CRM so your team works from the same records, and saved lists can update automatically as new records arrive. Keep exported data secure, share it only with people who need it, and follow any privacy or data handling rules that apply where you operate.
Outreach and consent
Members can run direct mail and phone outreach, plus SMS on plans that include it. Whichever channel you use, you're responsible for following consent requirements, do-not-call rules and telemarketing laws, plus local solicitation rules for door-to-door work. These rules differ by state and city.
In many cases, yes. Federal and state telemarketing laws set consent requirements that depend on the type of call or message, the technology used and where the homeowner lives. Numbers should also be checked against do-not-call lists before anyone dials. SecureYrHome doesn't give legal advice, so talk with a qualified attorney about your specific plans.
Many towns require a solicitation permit, limit the hours for door-to-door sales, or both, and homes with "no soliciting" signs should be skipped. SecureYrHome can help you plan canvassing routes, so build those local rules into each route. If a visit leads to later calls or texts, consent, do-not-call and telemarketing rules still apply.
Honor it promptly and keep a record. Add the number to your internal do-not-call list, stop texts when someone opts out, and remove the address from future mail and canvassing lists, just as you would skip a home with a "no soliciting" sign. Federal and state consent and telemarketing rules may set deadlines for honoring requests, so check what applies to you.
Homeowners
No. SecureYrHome doesn't sell, install, service or monitor security systems or locks, and it can't send anyone to your home. What we offer homeowners is a library of plain-English guides, including advice on choosing an installer, checking licensing rules, which vary by state, and reading contract and monitoring terms carefully.
No. The guides are general education written in plain English. Recording laws, permit rules, alarm registration and contractor licensing differ by state and city, so check local requirements and talk to a qualified professional about your situation. If you ever face an emergency at home, call 911 right away.
Businesses that use SecureYrHome may find homeowners through property records, for example after a home sale. Those businesses are responsible for following consent, do-not-call and telemarketing rules. If you'd rather not hear from a company, tell it directly and ask to be placed on its internal do-not-call list. You can also register your number with the national do-not-call registry.
Start with the basics: solid exterior doors with good deadbolts, working window locks and outdoor lighting that covers entry points without shining into a neighbor's windows. After that, think about cameras, keeping your neighbors' privacy and your state's recording laws in mind. Our guides cover each of these steps in plain English.
